At UniversalX, Inc. ("UniversalX," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our website at https://universalx.us/ (the "Website") and our chain-agnostic trading platform, including the UniversalX app and related services (collectively, the "Services"). By using the Website or Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Website or Services.
1. Information We Collect
We collect the following types of information:
Personal Information: When you create an account, connect a wallet (e.g., MetaMask), or contact us, we may collect:
Email address
Username or account identifiers
Wallet addresses (e.g., public blockchain addresses)
Contact information (e.g., name, if provided)
Usage Data: We automatically collect information about your interactions with the Website and Services, such as:
IP address
Device information (e.g., browser type, operating system)
Transaction data (e.g., trades, $PARTI rewards, UniversalX Diamonds activity)
Browsing activity (e.g., pages visited, time spent)
Blockchain Data: When you use the UniversalX cross-chain trading platform or Particle Network, we collect public blockchain data, such as transaction hashes and wallet interactions, which are inherently non-private due to blockchain transparency.
Cookies and Tracking: We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use your information to:
Provide and improve the Services, including facilitating cross-chain trades and managing UniversalX Diamonds rewards.
Process transactions and distribute $PARTI rewards via the UniversalX Particle Network.
Personalize your experience on the Website and UniversalX app.
Communicate with you, including responding to inquiries and sending updates about the Services.
Analyze usage trends to enhance functionality and security.
Comply with legal obligations and enforce our Terms of Use.
Prevent fraud, scams, and unauthorized access to the Services.
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
Service Providers: Third-party vendors who assist with hosting, analytics, payment processing, or customer support (e.g., cloud providers, blockchain analytics firms).
Blockchain Networks: Transaction data (e.g., wallet addresses, trade details) is shared with public blockchains as part of cross-chain trading, which is publicly visible.
Legal Authorities: If required by law, regulation, or legal process (e.g., subpoenas, audits), we may disclose your information.
Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of the transaction, with notice to you.
Community Features: If you participate in community-driven features (e.g., $PARTI voting), your username or wallet address may be visible to others.
4. Data Security
We implement industry-standard security measures, including encryption and secure wallet integrations, to protect your personal information. However, no system is completely secure, and blockchain transactions are inherently public. You are responsible for securing your wallet credentials and private keys. UniversalX is not liable for unauthorized access due to user error or blockchain vulnerabilities.
5. Your Choices and Rights
You have the following rights, subject to applicable laws:
Access and Update: Request access to or updates of your personal information via [email protected].
Delete: Request deletion of your account data, though blockchain data cannot be deleted due to its immutable nature.
Opt-Out: Opt out of marketing emails by clicking “unsubscribe” or contacting us.
Cookies: Disable cookies through your browser, though this may limit functionality.
GDPR/CCPA Rights: If you’re in the EU or California, you may have additional rights (e.g., data portability, non-discrimination). Contact us to exercise these rights.
6. International Data Transfers
The Website and Services are hosted in the United States. If you access the Services from outside the U.S., your data may be transferred to and processed in the U.S. or other countries. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) for international transfers, where required.
7. Third-Party Links and Services
The Website and Services may link to third-party websites or services (e.g., MetaMask, blockchain explorers). We are not responsible for their privacy practices. Review their policies before use.
8. Children’s Privacy
The Services are not intended for users under 18. We do not knowingly collect personal information from children. If we learn we’ve collected such data, we will delete it.
9. Retention of Data
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, or resolve disputes. Blockchain data is retained indefinitely due to its public nature. You may request deletion of non-blockchain data, subject to our retention policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you by posting the updated policy on the Website or via email. Your continued use of the Services after changes constitutes acceptance.
11. Contact Us
For questions or to exercise your privacy rights, contact us at: